My lovely husband of five years came a little late to the party of bringing me flowers, but now does it wonderfully regularly. And then he brought me a bunch from the supermarket. “They’re only from the supermarket…” he muttered apologetically, holding them out. My reaction surprised him. I did what I always do, and… Continue reading The Lesson of the Supermarket Flowers
Category: Blog
Persona stories
I’m big on voice. (I also have a big voice. Call it the Latin in me, call it lack of consideration, but despite one of my trainers and colleagues calling it “a caramel voice”, I actually had someone tell me off in a café for being too loud the other day. But I digress.)… Continue reading Persona stories
How to lead the charge of change
We can’t help it: even though we logically know that a brand new start is possible any minute of any day of any week of any month, a new year always makes us sit upright in anticipation. This is it! A new year! A brand new start! It’s exciting stuff. It isn’t, however, how we… Continue reading How to lead the charge of change