I’m big on voice. (I also have a big voice. Call it the Latin in me, call it lack of consideration, but despite one of my trainers and colleagues calling it “a caramel voice”, I actually had someone tell me off in a café for being too loud the other day. But I digress.)… Continue reading Persona stories
Category: Communication
How to lead the charge of change
We can’t help it: even though we logically know that a brand new start is possible any minute of any day of any week of any month, a new year always makes us sit upright in anticipation. This is it! A new year! A brand new start! It’s exciting stuff. It isn’t, however, how we… Continue reading How to lead the charge of change
What clickbait is costing you
Let me paint you a picture of what happened this week. And you understand that this is a figure of speech, because I can’t post an actual picture for reasons you’ll soon understand. A status update on my LinkedIn feed said, “Solve this, and we will offer you a great job in a top IT… Continue reading What clickbait is costing you