The one mistake you are probably making when communicating – and how to fix it

There is one very common communication mistake that is possibly a large cause of the very conflict it is meant to prevent or fix. Are you making it? And if you are, how do you fix it? Check out my short video for the answers (don’t make a cuppa, though – it only takes three… Continue reading The one mistake you are probably making when communicating – and how to fix it