It was bound to happen: a professional whose practices I thought were on the suss side has been found out. Someone shared her experience with him on social media – very diplomatically, not mentioning names – and within minutes (a long time in social media) scores of others had shared their own. No names were… Continue reading Business storytelling, part #2: Tell a story, but tell the truth
Category: Language and Behaviour
The six minutes that can save your life
So. Phew, eh? What a week. As news of Robin Williams’s death spread, so did the waves of grief, expressed in tears, hushed and disbelieving tones, and countless written words. So, so many articles, blogs, Tweets, and Facebook statuses. Of course. Writing is the most time-honoured way of making sense of something. Psychologists tell… Continue reading The six minutes that can save your life
Perfect motivation
So I was late paying my phone bill. Instead of threatening to cut off my phone, the message I received from the telco told me that “to continue to enjoy uninterrupted service” I should pay. Which I did, after a quiet giggle to myself: they’ve had some training in “positive” language! I see this in… Continue reading Perfect motivation